Operating manual

Project name

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Status	Select an element
Program name
Project number
Project manager	Project manager
Version	0.1
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Project sponsor	Project sponsor
Author(s)
Distribution

List of changes

Version	Date	Change	Author
0.1

Description

The operating manual provides all the information the operator needs to operate the system properly and to be able to react correctly in the event of problems. All operating information of relevance for the operator is documented in the operating manual.

System overview

Overview of the system components that are important for operation and their interconnections (in technical, organizational terms)

Launch of operation

Prerequisites for the launch of operation

Launch of operation process

Quality assurance after the launch of operation

System acceptance specifications

Implementation and monitoring of operation

Supervision of operation with monitoring, alarm systems, etc.

Data backup

Data protection checks

Statistics, key indicators, measurement variables

Procedure in the event of an error (incl. organizational aspects such as communication, etc.)

Reference to operating processes

Interruption or termination of operation

Stopping system operation

Procedure for relaunch of operation

Quality assurance after relaunch of operation

Dismantling of the system, archiving, transfer

Support organization

Support processes

Organization with roles

Change management

Change management process

Change management organization with roles, contact information

Security provisions

Data protection and data security specifications

Abbreviations and glossary

Abbreviation/specialist term	Explanation
HERMES	Methodology for projects and programs HERMES 5 is an eCH standard

Contents

List of changes	1

Description	1

1	System overview	2

2	Launch of operation	2

2.1	Prerequisites for the launch of operation	2

2.2	Launch of operation process	2

2.3	Quality assurance after the launch of operation	2

2.4	System acceptance specifications	2

3	Implementation and monitoring of operation	2

4	Interruption or termination of operation	2

5	Support organization	3

5.1	Support processes	3

5.2	Organization with roles	3

6	Change management	3

6.1	Change management process	3

6.2	Change management organization with roles, contact information	3

7	Security provisions	3

Abbreviations and glossary	4

Contents	5