Operating concept

Project name

Classification	Select an element
Status	Select an element
Program name
Project number
Project manager	Project manager
Version	0.1
Date	Click here to enter a date
Project sponsor	Project sponsor
Author(s)
Distribution

List of changes

Version	Date	Change	Author
0.1

Table 1:	Change control

Description

The operating concept describes the operating organization with the organizational structure and operating processes of the operator. The operating concept forms the basis for creating the operating manual and the organization of the operator.

Operation requirements

The operation requirements are described in the system requirements document.

System technology

IT infrastructure concept

Systems, components used, versions

Networks

Data security

Archiving

Organization

Organizational structure

Organization needed to operate the IT system (organization chart, jobs, functions)

Description of the effects of the IT system in terms of organization

Analysis of the need to adapt the rough quantities

Operating processes

Operating processes needed to operate the IT system

Description of the effects of the IT system on processes

Analysis of the need for adaptation

Description of user support tasks with process description, regulations, instructions

System operation

Normal operation

Statistics, key indicators, measurement variables

System monitoring

Supervision of operation with monitoring, alarm systems, etc.

Data backup

Data protection checks

Reference to operating processes

Work preparation

Project-specific concepts

Troubleshooting

Reference to operating processes

Procedure in the event of an error (incl. organizational aspects such as communication with users, etc.)

Description of security aspects

Project-specific concepts

Requirement coverage

Reference to system requirements

ID	Requirement	Assignment to subsystem/component	Assessment of requirement coverage
A1	Support	Support hours 7.30-12.00 / 13.30-18.00	100%
A2	Security	Encrypted filing in the database	100%

Table 2:	List of requirements with assignment and coverage

Abbreviations and glossary

Abbreviation/specialist term	Explanation
HERMES	Methodology for projects and programs HERMES 5 is an eCH standard

Table 3:	Abbreviations and glossary

Contents

List of changes	1

Description	1

1	Operation requirements	2

2	System technology	2

2.1	IT infrastructure concept	2

2.2	Systems, components used, versions	2

2.3	Networks	2

2.4	Data security	2

2.5	Archiving	2

3	Organization	2

3.1	Organizational structure	2

3.2	Operating processes	2

4	System operation	2

4.1	Normal operation	2

4.2	System monitoring	2

4.3	Work preparation	3

5	Troubleshooting	3

6	Description of security aspects	3

7	Requirement coverage	3

Abbreviations and glossary	4

Contents	5

Tables	5

Tables

Table 1:	Change control	1

Table 2:	List of requirements with assignment and coverage	3

Table 3:	Abbreviations and glossary	4