The operations manager represents the operator partner group in the project and is responsible for setting up operation with the operating platforms and operating organization. The operations manager ensures the technical and organizational integration and operation of the system on the various system platforms during the project phases and operation.

1. Provision of the goods and services agreed with the operator while adhering to the set deadlines and budgets
2. Contribution of the operator's requirements
3. Compliance with the operator's ISDP requirements

1. Can access all required information
2. Authority to give instructions to the operator with regard to own specialist areas

1. In-depth knowledge of operation
2. Knowledge of the core organization's requirements for the project and the operation of the application (e.g. technical and organizational requirements)
3. Ability to develop requirements, specifications, concepts, and operating documentation
4. Business administration knowledge for assessing options and economic efficiency
5. In-depth knowledge of HERMES, attested to by a certificate
6. Good writing skills, e.g. to create operating documentation
7. Ability to work in a team, to communicate, and to resolve conflicts
8. Management of specialists in own area of responsibility