Service/product
Applicability
The service/product scenario supports the execution of those projects where a service or product is developed and provided for the specific needs of one or more specialist areas (user needs).
Examples:
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Preparing and carrying out a major event
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Developing a method, a standard
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Procuring and implementing a SaaS (software as a service/cloud) solution without technical integration
Phases and milestones
The service/product scenario comprises the phases and milestones shown in Figure 10:
The milestones are assigned to the hierarchy levels of steering, management and execution.
Modules
The service/product scenario consists of the modules shown in Figure 11:
The scenario can be further adapted to the specific project. For example, if it is not necessary to adjust the business organization, the business organization module can simply be removed.
Tasks
The modules of the service/product scenario comprise the following tasks:
Outcomes
The modules of the service/product scenario comprise the outcomes listed in the outcome diagram.
The outcome diagram (Figure 12) shows the outcomes of the scenario throughout the phases and the rough logical interdependencies. Aside from the logical interdependencies, there are also content-related interdependencies. These are not shown in the outcome diagram.
