Stakeholders play a key role in solution development, given that they contribute requirements and the user's perspective to development and in that way directly influence the development process. The representation of stakeholders and their interests during solution development promotes the acceptance and success of the new solution.

The identified and informed stakeholders are involved in the project to the extent that solution development can benefit directly from their knowledge, allowing the stakeholders to recognize the project results as their own solution. Stakeholders can be involved either through their representation in the project or through their direct participation in the solution as specialists.

The task is the responsibility of the user representative.

The impulses and functional requirements of the stakeholders are contributed via change management under the traditional approach, and as part of agile development under the agile approach.

The stakeholder interests compiled for the first time in the initiation phase are continuously pursued and analyzed over the course of the project.

1. Stakeholder list
2. Stakeholder interests

1. Approach stakeholders, interview them, address specialized and solution-specific issues and problems together with them, obtain opinions from business practice.
2. Receive suggestions and wishes from stakeholders and incorporate them into the project.
3. Represent stakeholder interests in the project or allow stakeholders to participate directly in solution development.
4. Update stakeholder interests.

1. Stakeholder interests