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Process description

Description

The process description is a detailed process structure down to the individual process level, describing the processes with the tools used.

Content

  • Process designation
  • Process owner
  • Parties involved in the process
  • Process objectives
  • Process key indicators/measurement variables
  • Critical success factors
  • Process evaluation
  • Process diagram with
    • Input
    • Output
    • Activities
    • Tools

Outcomes