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Project support

Description

Project support assists the project management in dealing with organizational and administrative matters. The role is also referred to as project office (PO).

Responsibility

  • Responsibility for activities delegated to the role

Competence

  • Within the scope of the activities delegated to the role, can:
    • Request, provide, and prepare information
    • Make arrangements

Skills

  • Knowledge of the project environment
  • In-depth project management knowledge
  • Knowledge of the methods and practices to be applied in project support's tasks
  • In-depth knowledge of HERMES, attested to by a certificate
  • Business administration knowledge
  • Ability to work in a team, to communicate, and to resolve conflicts
  • Good writing skills and ability to create documentation

Relationships

ModuleTaskTask responsibilityOutcomeInvolved in creation of outcome
Project managementDraw up project execution orderProject management*Execution orderProject management*, User representative*, Project support
Project managementManage risksProject management*Project status reportProject management*, Project support
Project managementManage and control projectProject management*Work orderProject management*, User representative*, Project support
Project managementManage and control projectProject management*Project status reportProject management*, Project support
Project managementManage and control projectProject management*MinutesProject management*, User representative*, Project support
Project managementPrepare release closureProject management*Release reportProject management*, User representative*, Project support
Project managementPrepare release closureProject management*Project status reportProject management*, Project support
Project managementPrepare phase releaseProject management*Project status reportProject management*, Project support
Project managementPrepare phase releaseProject management*Phase reportProject management*, User representative*, Project support
Project managementManage changesProject management*Change status listProject management*, User representative*, Project support
Project managementManage changesProject management*Change requestProject management*, User representative*, Business analyst, Project support
Project managementAgree on and steer goods/servicesProject management*Evaluation reportProject management*, User representative*, Project support
Project managementAgree on and steer goods/servicesProject management*AgreementProject management*, Project sponsor*, Project support
Project managementAgree on and steer goods/servicesProject management*Quote requestProject management*, Project support
Project managementAgree on and steer goods/servicesProject management*OfferProject management*, Project support
Project managementManage and inform stakeholdersProject management*Stakeholder listProject management*, Project sponsor*, Business analyst, Project support
Project managementPerform quality assuranceProject management*Review reportProject management*, User representative*, Project support
Project managementPrepare project closureProject management*Final project evaluationProject management*, Project support
Project foundationsAnalyze legal basisProject management*Legal basis analysisProject management*, Project support
Project foundationsDecide on next stepsProject management*List of management project decisionsProject management*, User representative*, Project support
Project foundationsDecide on next stepsProject management*Next steps checklistProject management*, User representative*, Quality and risk manager, Project support
Project foundationsPrepare studyProject management*Stakeholder listProject management*, Project sponsor*, User representative*, Business analyst, Project support
Project foundationsPrepare studyProject management*StudyProject management*, User representative*, Business analyst, IT architect, Project support
ProcurementIssue call for tendersProject management*Tender documentationProject management*, User representative*, Project support
Deployment organizationDecide on acceptanceProject management*Acceptance reportProject management*, User representative*, Operations manager, Developer, Quality and risk manager, Project support
Deployment organizationDecide on acceptanceProject management*Acceptance checklistProject management*, Quality and risk manager, Project support
Deployment organizationDecide on acceptanceProject management*List of management project decisionsProject management*, User representative*, Project support
Deployment organizationDecide on preliminary acceptanceProject management*List of management project decisionsProject management*, User representative*, Project support
Deployment organizationDecide on preliminary acceptanceProject management*Preliminary acceptance checklistProject management*, Quality and risk manager, Project support
Deployment organizationDecide on preliminary acceptanceProject management*Acceptance reportProject management*, User representative*, Operations manager, Developer, Quality and risk manager, Project support
ProductDecide on product conceptProject management*List of management project decisionsProject management*, Project support
ProductDecide on product conceptProject management*Product concept checklistProject management*, Quality and risk manager, Project support
IT systemDecide on solution architectureProject management*Solution architecture checklistProject management*, Quality and risk manager, Project support
IT systemDecide on solution architectureProject management*List of management project decisionsProject management*, Project support
IT migrationDecide on acceptance of migrationProject management*Acceptance reportProject management*, User representative*, Operations manager, Developer, Quality and risk manager, Project support
IT migrationDecide on acceptance of migrationProject management*List of management project decisionsProject management*, User representative*, Project support
IT migrationDecide on acceptance of migrationProject management*Migration acceptance checklistProject management*, Quality and risk manager, Project support
ISDPDecide on ISDP conceptProject management*List of management project decisionsProject management*, Project support
ISDPDecide on ISDP conceptProject management*ISDP concept checklistProject management*, Quality and risk manager, Project support